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Online Accessibility Statement

If you have difficulty accessing features or functions on this website, email us at [email protected] or call us toll-free at 1-800-836-3711 during regular business hours and we will work with you to provide the information you seek. Our goal is to permit customers to successfully gather information and conduct business through our website and other technology platforms. Chemung Canal Trust Company and Capital Bank are taking steps and devoting resources to promote accessibility. We have engaged outside vendors for this purpose. Specific items our vendors have addressed or will be addressing include:

  • Use of headings, lists, paragraphs and other formatting features on chemungcanal.com and capitalbank.com so guests can more easily use the site
  • Use of functionality that operates through a keyboard interface without requiring specific timings for individual keystrokes
  • Pages, sites and apps with a consistent structure to ease navigation
  • When choosing colors and site design we consider the issue of contrast to promote the accessibility of images and text
  • Designating responsibility for ensuring and promoting the accessibility of our website and other technologies.