Who We Are

TRUSTED. LOCAL.
Committed to You.

At Chemung Canal, we know that banking is more than just transactions—it’s about people, trust, and building strong financial futures. No matter where you’re headed, we’re here to meet you where you are and help you get where you want to go—with the guidance, support, and financial solutions you need.

Our Platinum Promise

At Chemung Canal, we believe that every dollar tells a story, and we’re committed to understanding yours. Guided by the principles of Mutual Respect, Open & Honest Communication, and Accepting Responsibility, our goal is to redefine the banking experience to bring you the quality accounts, loan solutions, and unmatched customer service you deserve. Whether you’re planning for the future, living for the moment, or facing a challenge, we’re here to support you, no matter what life brings.

About Chemung Canal
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A Strong Bank is Built on a Strong Team.

At Chemung Canal, we believe in creating a culture where employees are empowered to grow, collaborate, and succeed—because when our team thrives, so do our customers and the communities we serve.

We believe that having a workforce that reflects the unique communities in which we operate is crucial for our ongoing success. By listening, learning, and embracing new ideas, we create better experiences and stronger relationships for everyone we serve.

Supporting our employees means investing in their success. Through ongoing training, career development, and mentorship programs, we ensure every team member has the tools to reach their full potential.

 

Making a Difference

At Chemung Canal, we’re not just a bank—we’re your neighbor. We believe in giving back to the communities we serve through volunteering, corporate giving, and community partnerships. Our team is committed to making a positive impact where we live and work.

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  • Internal Leadership Program
  • Talent Management Planning
  • Career Circles
  • Employee Recognition Events
  • Mentorship Program
  • Continuing Education and Training Programs
  • Employee Assistance Program
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At Chemung Canal, integrity isn’t just a principle—it’s the foundation of everything we do.

We are committed to integrity, accountability, and responsible leadership. Our mission is to remain a strong and independent financial institution that creates value for shareholders, customers, employees, and the communities we serve, all while upholding the highest ethical standards.

Our Board of Directors is made up of leaders from diverse industries, bringing together a mix of experience and fresh perspectives to ensure stability and forward-thinking leadership.

  • Independent Oversight – 13 of our 14 board members are independent, ensuring impartial governance.
  • Strong Ethical Standards – Our Code of Business Conduct & Ethics guides our actions, promoting honesty, transparency, and trust.
  • Five Board Committees – Each led by non-management directors (except for the Executive Committee) to ensure fair and objective decision-making.

Contact

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