At Chemung Canal Trust Company, we pride ourselves on excellent customer service. Our mortgage originators will put their experience and knowledge to work for you, whether it be for a new home purchase or refinance of a home you own now. Our competitive rates, closing costs and products will meet your needs, and our team of originators will guide you through a smooth and friendly process.
Mortgage Originator Coordinator
Laura holds more than 12 years of mortgage lending experience with Chemung Canal Trust Company. She began her career as an originator in 2003, and currently manages the Mortgage Loan Originators and works directly with clients originating loans from beginning to end of the mortgage process. She has accumulated more than $190 million in career production. Well-versed in many mortgage products, she is able to help her clients with a variety of loans such as conventional, SONYMA, FHA and first-time buyer grant mortgages. Laura’s customers are always pleased with the high level of personal attention she offers, making the mortgage process so much easier than they had anticipated.
With an educational background in business, Laura works to bring those skills to her career. She graduated with her Bachelor’s from Elmira College and her Master’s from Baker College. Laura has lived in Horseheads for 19 years. She is actively involved in her community with organizations such as Chemung County SPCA & Humane Society, Elmira YWCA, Habitat for Humanity, Twin Tiers Business Group and the Elmira Corning Regional Association of Realtors. Laura resides in Big Flats with her husband and two children.
Heather joined the Real Estate Lending team in May 2016. Before joining the mortgage team, Heather worked in the Commercial Credit Department as a Credit Analyst and in the Horseheads Branch as a Teller, CSR and an Assistant Branch Manager. No matter what your mortgage need is, Heather is eager to help you make the process as smooth as possible.
Heather earned her Bachelor’s in business from Mansfield University and is also a graduate of Leadership Chemung. She has lived in the Elmira area for more than 25 years and currently resides in Waverly with her husband and step daughter.
Lenora Phillips joined the team of Mortgage Originators at Chemung Canal Trust Company in 2012, bringing with her more than 35 years of banking and customer service experience. Lenora is prepared to provide you with estimated closing costs, payment options, along with useful reliable information to assist in your real estate transaction. Whether you are looking to purchase your first home or refinancing an existing, Lenora will be ready to assist you every step of the way. You deserve a smooth, respectful and personable transaction, and this is what Lenora strives for to ensure you are pleased with the end results.
Lenora is a graduate of Broome Leadership Institute along with attending Broome Community College in the business field. She is a certified trainer through Action Systems and utilizes this knowledge when preparing clients to adjust from renting to owning their own home.
Lenora is an affiliate member of the Greater Binghamton Board of Realtors. She is also a lifetime member of the local fire department and chairs several of their committees. She takes time to enjoy the special things in life–her children and their children.
Robin has 40 years experience in the banking business and has found her niche in the mortgage lending area for the past 20 years. She is a lifelong resident of Ithaca; Robin and her husband raised their son and daughter there and are anxiously awaiting the arrival of their first grandchild! The Ithaca community is important to Robin–she regularly teaches a First Time Homebuyers class in conjunction with Better Housing for Tompkins County/Ithaca Neighborhood Housing Services.
Purchasing a home or refinancing your existing home can be very exciting and a bit stressful. Robin’s experience can make the process smooth and comfortable. Her knowledge, dedication, and honesty makes the mortgage process an enjoyable adventure!